Our clients

Toyota

Projects :

  • Virtual Classroom Training program: Service Management
  • Product Launch
  • B2B and fleet sales introduction
  • Product knowledge

UAE, Qatar

Jaguar land rover

Projects :

  • Warranty for service advisors and for administrators
  • Premium service experience
  • Premium sales experience
  • Tech for non-tech
  • Delivering service and parts performance
  • Introduction to the brand
  • Product knowledge and Brand technology
  • Selling Skills
  • Communication Skills
  • Approved preowned appraisal and sales
  • Level 4 Management (coaching, delegation, feedback, performance monitoring, winning new customers, team building etc…)
  • Service and sales Processes
  • Technical training (from basics to advanced diagnostics)

Locations : Middle East and North Africa, Azerbaijan, Erbil.

porsche

Projects :

  • Porsche Aftersales Excellence basics and Advanced
  • Porsche selling techniques
  • Porsche sales psychology
  • Technical for not technical
  • Sales for aftersales
  • Workshop management
  • Call center
  • Beat the mystery shopper
  • Porsche Approved
  • Body Language
  • Critical Elements of Customer service
  • Preparation for the Global certification

Locations : Middle East, Africa & India

honda

Projects :

  • Customer relationship management in Parts and service operations
  • Improving customer handling and communication Skills
  • Improving parts and service sales skills
  • Leading Change (delegation, performance management, team building, appraisal)
  • Product knowledge

Location : Middle East

nissan

Projects :

  • Customer satisfaction evaluation
  • One –to-one Coaching for sales and service consultants
  • Sales Managers academy (3 levels- 9 modules) material writing and design
  • Sales Manager training/coaching/facilitation
  • Fleet Sales Manager Material design and training
  • Fleet sales consultants Material Design and training

Location : Middle East

ford

Projects :

  • Sales Management Leadership Programs (18 months)
  • Customer Experience (Sales, Service, and Parts)
  • Sales Consultants
  • Service advisors
  • Parts Consultants
  • Prospecting for Excellence
  • Retail Sales Marketing
  • Leading Effective Teams
  • Emotional Intelligence
  • Leading Change And Coaching
  • Induction Programs (Sales, Service, and Parts)
  • Selling Skills
  • Brand & Product Basics
  • Product knowledge

Locations : UAE, Saudi Arabia, Morocco, Egypt, Oman, Kuwait, Bahrain, Tunisia, Ivory Coast, Senegal, Azerbaijan

volvo

Projects :

  • Technician evaluation
  • Technical training level 1-3 instructor based
  • Service advisors
  • E-learning solution for training
  • Workshop process

Locations : Middle East & Hong Kong

Renault

Projects :

  • Service advisors
  • Workshop process

Location : HongKong

lexus

Projects :

  • Sales process evaluation
  • Sales consultant evaluation
  • Sales process training
  • Premium customer experience

Location : Kuwait

hyundai

Projects :

  • Service Advisor
  • Customer experience

Location : Dubai

general motors

Projects :

  • Inventory management
  • Sales Consultant
  • Product, Telephone skills
  • Warranty
  • Workshop Tools
  • Translation to Arabic & French

Locations : Middle East & North Africa

ramy automotive

Projects :

  • Customer experience consultation project
  • KPIs and incentives
  • Workshop systems and processes

Location : Dubai