Virtual Selling: Series 18 Aug 20 |
The Customer Journey In the New Era
It is no secret that selling has been changing for a few years. The recent COVID-19 pandemic has accelerated the change tremendously. The ever-growing expectations of the customers, as well as the health and safety measures enforced by many governments, have had a big impact on businesses. To survive means to adapt. To adapt means, new sets of skills and tools must be developed, practiced, and mastered. This four-episode virtual classroom training will empower you to adapt and succeed in the “New Virtual Sales Era” as quickly as possible.
What will be discussed
-Satisfaction vs Profitability.
-The Digital Guest Experience Process.
-The What, the Why, and the How: from Prospecting to Managing the Relationship.
What will you learn
-Needs and Wants.
-PRECISE Buying Motives.
-Price and Value.
-Feature, Function, Benefit.
-ACRC Objection handling.
-Winning in Concessions.
What is included
-Pre session work.
-Show what you know.
-Real-life action plans. (post-session work)
-Debriefing and Feedback.
Feel free to mention your available dates and time to attend the sessions.
For more information about our Virtual Selling Series, watch this webinar hosted by Tiqani Inc. about virtual selling.