• What do you do?

    24 Dec 18 | Tiqani

    By RUDY SHUKRI Like everyone else, Sales and Service employees are asked: “What do you do?” The typical response is: “I am a Sales consultant / service / parts advisor at company XYZ; I sell cars / I sell parts and repairs.”   Now, with the perception on sales and service being “someone taking my […]

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  • CDX Learning and Tiqani Management Consultancy

    27 Nov 18 | Tiqani

    Tiqani is pleased to showcase its official representation of CDX Learning. From a broad spectrum of fields, more specifically vocational and trade, CDX Learning is an interactive online learning and testing platform that was designed to meet the needs of the learners, instructors and professionals alike. As a product of Jones & Bartlett Learning, a […]

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  • What and How, but Why?

    23 Oct 18 | Tiqani

    By RUDY SHUKRI   Working around the region for the past 20 years has taught me to always be sure to know what to do, and how to do it. All my aspirations were to always learn more by using the what and the how. Two things that are highly expected by trainers/consultants.   I […]

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  • Certified by Marshall Goldsmith Stakeholder Centered Coaching

    10 Sep 18 | Tiqani

    Tiqani is proud to announce that 2 of its members, Rudy Shukri & Khaled Alwassia, have recently been certified by Marshall Goldsmith Stakeholder Centered Coaching This is an important milestone in the continuing growth and success of our training organization. This certification shows our commitment to provide the highest level of empowerment to our customers.

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  • All the caller wants is to be acknowledged

    21 Aug 18 | Tiqani

    By RUDY SHUKRI First, I would like to thank all who liked and commented on our post “To Give or Not to Give” and left their practical and interesting views. Allow me to take it from there and add our best practice. When it comes to customers/clients buying our products or services, they have ONE […]

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  • To give or not to give

    30 Jul 18 | Tiqani

    By RUDY SHUKRI Would you share your direct number with a customer?   Many customer-facing employees, managers, and probably some back-office employees, like workshop managers, share their mobile numbers with customers (personal or work numbers).Many companies make sure it is mentioned on the business card so that customers can reach them at any time to […]

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