To be known as the provider of the best hands-on learning experience for the automotive industry in the Middle East and Africa.
To facilitate the implementation of complex customer focused strategies of the automobile industry through training and coaching.
Our core values come from different life experiences around the world with proven positive results:
- Inspire to move to new heights
- Engage to discover own ways
- Empower to unleash hidden talent
By RUDY SHUKRI Like everyone else, Sales and Service employees are asked: “What do you do?” The typical response is: “I am a Sales consultant / service / parts advisor at company XYZ; I sell cars / I sell parts and repairs.” Now, with the perception on sales and service being “someone taking my […]
Tiqani is pleased to showcase its official representation of CDX Learning. From a broad spectrum of fields, more specifically vocational and trade, CDX Learning is an interactive online learning and testing platform that was designed to meet the needs of the learners, instructors and professionals alike. As a product of Jones & Bartlett Learning, a […]
By RUDY SHUKRI Working around the region for the past 20 years has taught me to always be sure to know what to do, and how to do it. All my aspirations were to always learn more by using the what and the how. Two things that are highly expected by trainers/consultants. I […]
Tiqani is proud to announce that 2 of its members, Rudy Shukri & Khaled Alwassia, have recently been certified by Marshall Goldsmith Stakeholder Centered Coaching This is an important milestone in the continuing growth and success of our training organization. This certification shows our commitment to provide the highest level of empowerment to our customers.
By RUDY SHUKRI First, I would like to thank all who liked and commented on our post “To Give or Not to Give” and left their practical and interesting views. Allow me to take it from there and add our best practice. When it comes to customers/clients buying our products or services, they have ONE […]
By RUDY SHUKRI Would you share your direct number with a customer? Many customer-facing employees, managers, and probably some back-office employees, like workshop managers, share their mobile numbers with customers (personal or work numbers).Many companies make sure it is mentioned on the business card so that customers can reach them at any time to […]
Tiqani was selected to run a certified pre-owned training program ( from appraisal, to trade in and sales) for Nissan in the middle east. We start sharing our expertise around the region in Amman, Jordan Stay tuned for some videos.
With the arising need for talented automotive professionals, retailers must have the needed tools to hire the right people with the right attitude, skills, knowledge and potential. We are proud to announce that Tiqani was assigned to be the exclusive representative for Mettl in the Middle East and North Africa in the automotive sector. Mettl […]
An on-the –job coaching/training program agreement was sealed with Volvo – Hong Kong. The program includes establishing aftersales processes starting with the customer in mind, restructuring the workshop, linking the workshop to the front facing staff, trained on the “what” and coached on the “how” to get profitability and customer satisfaction. Check this video: https://www.facebook.com/Tiqani/videos/1965438060137704/
Tiqani is glad to announce the partnership with Alwassia Management Services and its veteran Mr. Khaled Alwassia. With decades of expertise in the automotive industry, Khaled will add value to our team and will participate in the future projects which we will be leading in KSA. For more information about Khaled, you can check his […]
For many years, Tiqani was determined to achieve excellence. And with hard work and commitment, Tiqani received the “Accreditation” status from the Canadian Organization for Certification and Accreditation “TRACCERT”. This achievement supports our vision and mission and encourages us to stick to our core values. Our certification programs include the management and front facing workforce […]
- Help you reduce your losses by putting the right person in the right job using cost effective methods.
- Increase the profit per employee through targeting specific talent development areas.
- Improve customer retention through inspiration and highly engaging learning experiences.
TIQANI acts as a liaison between the top management, middle management, and the employees by facilitating complex customer oriented strategies set by the management in the most efficient and cost-effective ways. Whether it is management, sales, technical, soft skills, or processes, our flexibility in guiding, facilitating, coaching, and training will get the job done.know more
- Our scope of services spreads across all job functions of an Automotive retailer/importer.
- E-learning (Interactive, Learning Management Systems).
- Instructor-led training and facilitation sessions.
- On-the job Coaching (follow up after the Instructor-led sessions).
- Job specific assessments (Online, Recruitment, Training Needs Analysis, Continuous Professional Development Requirements)
- Bespoke training material design.
- Management consulting.
- Certification Program (TRACCERT Accreditation).
- Translation Service (Automotive specific)
Rudy G. Shukri FIMI
Founder and CEO
Khaled Alwassia FIMI
Partner & Consultant (Saudi Arabia)
Training Consultant and Translation Project Manager
Rayane Al Achkar Shukri
External Consultant, Quality Improvement
Ahmed ShawkyFleet Senior Sales Consultant Read Full Testimonial
"Communication skills one of the great courses I would love to attend without feeling bored… Thanks to coach Khaled Alwassia for the great job!"
Loubna SidkiSales Consultant Read Full Testimonial
I would like to thank you for the awesome training experience. It has given me so much knowledge in handling and interacting with clients...
Paulo RodriguesBody Shop Estimator, Johannesburg Read Full Testimonial
Thank you for the Excellent training once again. I have gained greater knowledge and techniques on handling different situations.
Ashley NaidooSales Executive, Umhlanga Read Full Testimonial
I would just like to thank you for your awesome training that I received from you in Dubai at Porsche Training Centre.
Divan WentzelService Consultant, Cape Town Read Full Testimonial
Working in the Service Department, one is faced with a huge amount of obstacles along the way, starting this training in 2017 and doing Advance now in 2018, you guys make it so much easier.
Jackie CalitzAfter Sales Consultant, Johannesburg Read Full Testimonial
"Measuring your team members through their activities is something that fascinated me during Tiqani trainings. Once it’s implemented, I saw the magic of true sales analysis.."
ArunSales Manager, Oman Read Full Testimonial
“The training course went on very smoothly. It was precisely what I expected from Tiqani and Rudy, precise, very informative and useful for my day to day activities. Thank you Rudy, and Tiqani!”
AllanPre-Owned Sales Manager, Bahrain Read Full Testimonial
The Trainer’s personality impressed me. He is intellectual, knowledgeable about the subject and has a wide experience in our field of work..
SamiBranch Manager, Kingdom of Saudi Arabia Read Full Testimonial