WE INSPIRE

WE ENGAGE

WE EMPOWER

Who we are

Tiqani is an Automotive Talent Development firm, established to support the automotive retail and fleet industry. Since its establishment in January 2009, Tiqani has covered so far 19 countries in the Middle East, Africa, the Indian subcontinent, and in Asia delivering training and consulting services in Arabic, English,French and German.

VISION

To be known as the provider of the best hands-on learning experience for the automotive industry in the Middle East and Africa.

Mission

To facilitate the implementation of complex customer focused strategies of the automobile industry through training and coaching.

CORE VALUES

Our core values come from different life experiences around the world with proven positive results:

  • Inspire to move to new heights
  • Engage to discover own ways
  • Empower to unleash hidden talent

blogs & news

What do you do?
24 Dec 18 | Tiqani

By RUDY SHUKRI Like everyone else, Sales and Service employees are asked: “What do you do?” The typical response is: “I am a Sales consultant / service / parts advisor at company XYZ; I sell cars / I sell parts and repairs.”   Now, with the perception on sales and service being “someone taking my […]
CDX Learning and Tiqani Management Consultancy
27 Nov 18 | Tiqani

Tiqani is pleased to showcase its official representation of CDX Learning. From a broad spectrum of fields, more specifically vocational and trade, CDX Learning is an interactive online learning and testing platform that was designed to meet the needs of the learners, instructors and professionals alike. As a product of Jones & Bartlett Learning, a […]
What and How, but Why?
23 Oct 18 | Tiqani

By RUDY SHUKRI   Working around the region for the past 20 years has taught me to always be sure to know what to do, and how to do it. All my aspirations were to always learn more by using the what and the how. Two things that are highly expected by trainers/consultants.   I […]
Certified by Marshall Goldsmith Stakeholder Centered Coaching
10 Sep 18 | Tiqani

Tiqani is proud to announce that 2 of its members, Rudy Shukri & Khaled Alwassia, have recently been certified by Marshall Goldsmith Stakeholder Centered Coaching This is an important milestone in the continuing growth and success of our training organization. This certification shows our commitment to provide the highest level of empowerment to our customers.
All the caller wants is to be acknowledged
21 Aug 18 | Tiqani

By RUDY SHUKRI First, I would like to thank all who liked and commented on our post “To Give or Not to Give” and left their practical and interesting views. Allow me to take it from there and add our best practice. When it comes to customers/clients buying our products or services, they have ONE […]
To give or not to give
30 Jul 18 | Tiqani

By RUDY SHUKRI Would you share your direct number with a customer?   Many customer-facing employees, managers, and probably some back-office employees, like workshop managers, share their mobile numbers with customers (personal or work numbers).Many companies make sure it is mentioned on the business card so that customers can reach them at any time to […]
From Jordan To The ME Region
28 Mar 18 | Tiqani

Tiqani was selected to run a certified pre-owned training program ( from appraisal, to trade in and sales) for Nissan in the middle east. We start sharing our expertise around the region in Amman, Jordan Stay tuned for some videos.
Tiqani’s new service: A Behavioral Assessment Tool
1 Feb 18 | Tiqani

With the arising need for talented automotive professionals, retailers must have the needed tools to hire the right people with the right attitude, skills, knowledge and potential. We are proud to announce that Tiqani was assigned to be the exclusive representative for Mettl in the Middle East and North Africa in the automotive sector. Mettl […]
Our first job in Hong Kong
1 Jan 18 | Tiqani

An on-the –job coaching/training program agreement was sealed with Volvo – Hong Kong. The program includes establishing aftersales processes starting with the customer in mind, restructuring the workshop, linking the workshop to the front facing staff, trained on the “what” and coached on the “how” to get profitability and customer satisfaction. Check this video: https://www.facebook.com/Tiqani/videos/1965438060137704/
Tiqani in KSA, represented by Khaled Alwassia
1 Jan 18 | Tiqani

Tiqani is glad to announce the partnership with Alwassia Management Services and its veteran Mr. Khaled Alwassia. With decades of expertise in the automotive industry, Khaled will add value to our team and will participate in the future projects which we will be leading in KSA. For more information about Khaled, you can check his […]
A new milestone achieved!
1 Dec 17 | Tiqani

For many years, Tiqani was determined to achieve excellence. And with hard work and commitment, Tiqani received the “Accreditation” status from the Canadian Organization for Certification and Accreditation “TRACCERT”. This achievement supports our vision and mission and encourages us to stick to our core values. Our certification programs include the management and front facing workforce […]

our videos

what we do

  • Help you reduce your losses by putting the right person in the right job using cost effective methods.
  • Increase the profit per employee through targeting specific talent development areas.
  • Improve customer retention through inspiration and highly engaging learning experiences.

TIQANI acts as a liaison between the top management, middle management, and the employees by facilitating complex customer oriented strategies set by the management in the most efficient and cost-effective ways. Whether it is management, sales, technical, soft skills, or processes, our flexibility in guiding, facilitating, coaching, and training will get the job done.

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what we offer

  • Our scope of services spreads across all job functions of an Automotive retailer/importer.
  • E-learning (Interactive, Learning Management Systems).
  • Instructor-led training and facilitation sessions.
  • On-the job Coaching (follow up after the Instructor-led sessions).
  • Job specific assessments (Online, Recruitment, Training Needs Analysis, Continuous Professional Development Requirements) METTL
  • Bespoke training material design.
  • Management consulting.
  • Certification Program (TRACCERT Accreditation).
  • Translation Service (Automotive specific)

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our team

  • Rudy G. Shukri FIMI

    Founder and CEO

  • Khaled Alwassia FIMI

    Partner & Consultant (Saudi Arabia)

  • Elie George

    Training Consultant

  • Farid Sfeir

    Training Consultant and Translation Project Manager

  • Fatimazahra Chakkar

    Training Consultant

  • Moncef Boukhris
    Moncef Boukhris

    Training Consultant

  • Matt Molland

    Training Consultant

  • Rayane Al Achkar Shukri

    External Consultant, Quality Improvement

  • Jennifer Jneid

    Marketing Executive

meet our team

our clients

testimonials

Follow The Action

Month
Month
2018 Jul August 2019 Sep 2020
Sun Mon Tue Wed Thu Fri Sat
1
2
3
4
Building Professional Relationship
Building Professional Relationship
Aug 4 – Aug 5 all-day
Tickets
Venue: Egypt | Date : From 4 August to 5 August
5
6
Retail Sales Marketing
Retail Sales Marketing
Aug 6 – Aug 7 all-day
Tickets
Venue: Egypt | Date: From 6 August to 7 August
7
8
9
10
11
12
13
14
15
16
17
18
Service Operation Management
Service Operation Management
Aug 18 – Aug 19 all-day
Tickets
Location: Kuwait | Date: From 18 August to 19 August
19
Customer Experience
Customer Experience
Aug 19 – Aug 20 all-day
Tickets
Venue: Ivory Coast | Date: From 19 August to 20 August
20
Retail Sales Marketing
Retail Sales Marketing
Aug 20 – Aug 21 all-day
Tickets
Venue: Kuwait | Date: From 20 August to 21 August
21
Building Professional Relationship
Building Professional Relationship
Aug 21 – Aug 22 all-day
Tickets
Venue: Ivory Coast | Date: From 21 August to 22 August
22
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31
2018 Jul August 2019 Sep 2020

contact us

  • P.O.Box:334155, Dubai, United Arab Emirates.
  • +971 44558429
For your inquiries , please complete the form below.
Contact Us
You can also send an email to contactus@tiqani.com